We hope that doesn’t happen. With our 20 years of expertise and truly exceptional staff designing to delight you and your recipient with each order. If your recipient’s gifts are anything less than what you had in mind when you were ordering, please let us know so we can make it right. Call us or email us and see just how much we care.
What details will you need from me for my order?
We’ll need the recipient’s name, the address where you want us to deliver to, and the phone number for your recipient. Most people like to send a thoughtful card message along with the flowers, so you can prepare this in advance. We’ll ask just for all normal billing information. All information communicated is highly private and secure.
What if no one is home when you arrive?
We would love to retain the wonderful element of surprising the person you’re sending flowers to. If our delivery driver knocks on the door and there is no answer our driver will leave it in a safe place, and then leave a voicemail for your recipient to let them know they have flowers. We’ll leave our information as well so that they can reach out in case there are any concerns.
There is a mistake on my order, how can I make a change?
We are here to help you and are motivated to make sure everything is perfect. We’re ready for just that. Let us know the new information and we’ll happily update your order if it hasn’t departed from the shop. Call for immediate service.
